We would like to assure you that Award Framers International is committed to preserving the privacy of all visitors to our website at www.say-it-with-music.com.

The following privacy policy is intended to demonstrate how we use and protect the information that you provide to us by using this web site.

By placing an order on this web site, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you order products on www.say-it-with-music.com you will be asked to provide certain information about yourself including the details that you wish to be printed upon the Presentation Plaque, contact details so that we can contact you in the case of a problem with your order and any alternative delivery details that you may wish to provide.

You will not be asked for any credit or debit card information until you enter the secure PayPal checkout system.

We may also collect information about your usage of our website as well as information about you from messages you post to the website (via forms) and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Use of your information

Your information will enable us to to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your Information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. If you change your mind about this in the future, please let us know.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Say-It-with-Music.com does not use permanent cookies that are stored on your computer after any session.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at sales@say-it-with-music.com.

However, any information provided by a customer will only be used to fulfil the order and we will delete such information from our records after three months.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to this page on the website.